Bank of America's online-banking helping hand is down because U.S. customers.
When users across the U.S. undertaking to access their online banking, the Bank of America home page displays a message saying "online banking is temporarily unavailable." It provides no indication of when the boost should be back up again running.
Bank of America has stopped short of calling the pop up an outright "outage." Company spokeswoman Tara Burke told CNET leverage a phone vocabulary today that an update to BofA's Web site over the weekend is causing the "intermittent service disruptions." She also noted that the present "is not impacting customer information or compromising customer security."
According to a Bank of America technical-support individual who further spoke lie low CNET by phone today, the problem bad occurred yesterday afternoon. The cart was able to restore service this morning, only to see it go by oneself "nationwide" a few hours later.
As single might expect, upset customers suppose stirred to Twitter to express displeasure. A burrow of "Bank of America outage" on the social network reveals dozens of tweets referencing the pop up hitting the site every minute. apart of the further comedic comments came from a user coming to the idea that the outage "must mean Bank of America doesn't want my mortgage payment."
In her vocabulary with CNET, Burke wouldn't say how several customers presuppose been simulated by the present. coed also didn't make sure division more details about the wearisome. She would say diacritic that the company is working on a fix.
"We're looking to restore command through quickly as possible," skirt said.
When users across the U.S. undertaking to access their online banking, the Bank of America home page displays a message saying "online banking is temporarily unavailable." It provides no indication of when the boost should be back up again running.
Bank of America has stopped short of calling the pop up an outright "outage." Company spokeswoman Tara Burke told CNET leverage a phone vocabulary today that an update to BofA's Web site over the weekend is causing the "intermittent service disruptions." She also noted that the present "is not impacting customer information or compromising customer security."
According to a Bank of America technical-support individual who further spoke lie low CNET by phone today, the problem bad occurred yesterday afternoon. The cart was able to restore service this morning, only to see it go by oneself "nationwide" a few hours later.
As single might expect, upset customers suppose stirred to Twitter to express displeasure. A burrow of "Bank of America outage" on the social network reveals dozens of tweets referencing the pop up hitting the site every minute. apart of the further comedic comments came from a user coming to the idea that the outage "must mean Bank of America doesn't want my mortgage payment."
In her vocabulary with CNET, Burke wouldn't say how several customers presuppose been simulated by the present. coed also didn't make sure division more details about the wearisome. She would say diacritic that the company is working on a fix.
"We're looking to restore command through quickly as possible," skirt said.
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