Bank of America said a “very small population” of its banking customers are experiencing slow service on its online banking website, or were unable to drawing near the site, process Journal colleague David Benoit is reporting.
There has been speculation about a viable unresolved dump of internal BofA documents from anti-secrecy occupation Wikileaks, but the bank says the online problems are not security-related.
A Bank of America spokeswoman verbal the slowdown immediate first off promptly and resulted from a routine systems change. The spokeswoman didn’t comment on what the change was, and said the bank hopes it would correspond to back to normal soon.
The online account problems have sparked of flood of change — whereabouts else? — online. Five of the top 20 hottest searches on Google are applicable to Bank of America. and BofA’s help balance on Twitter account is acquaintance a brisk business juice queries this afternoon.
Hopefully, BofA’s outage won’t be as lasting whereas one J.P. Morgan come next experienced in September, when drawing near to its online banking service was interrupted thanks to three days. J.P. Morgan obliged to repayment fees from chunk missed payments resulting from the outage.
There has been speculation about a viable unresolved dump of internal BofA documents from anti-secrecy occupation Wikileaks, but the bank says the online problems are not security-related.
A Bank of America spokeswoman verbal the slowdown immediate first off promptly and resulted from a routine systems change. The spokeswoman didn’t comment on what the change was, and said the bank hopes it would correspond to back to normal soon.
The online account problems have sparked of flood of change — whereabouts else? — online. Five of the top 20 hottest searches on Google are applicable to Bank of America. and BofA’s help balance on Twitter account is acquaintance a brisk business juice queries this afternoon.
Hopefully, BofA’s outage won’t be as lasting whereas one J.P. Morgan come next experienced in September, when drawing near to its online banking service was interrupted thanks to three days. J.P. Morgan obliged to repayment fees from chunk missed payments resulting from the outage.
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