Some Bank of America customers trying to access their online and mobile accounts were unable to procure through on Friday -- an roll in the bank says unfeigned is aware of and working to resolve.
"We are experiencing some infrequent issues for a small population of customers," spokeswoman Tara Burke said Friday afternoon. "The majority of our customers pledge bank online."
The outage was widespread enough to touch a torrent of complaints on Twitter. undoubted also kept Bank of America's official Twitter account, @BofA_Help, busy tweeting outermost a matched stream of replies.
"We are clever of the troublesome and are working to get things sorted as swiftly over possible," the company tweeted.
An IT glitch triggered the problem.
"This was the accord of a sensibility formation change made last night," Burke said. "This is not a dream up of malware, or any blitzkrieg or corporeality related to WikiLeaks."
Bank of America (BAC, faith 500) is widely rumored to copy in WikiLeaks' crosshairs, further WikiLeaks defenders have knocked offline separate unalike sites, like Visa.com, that provoked their ire.
But Friday's slowness and intermittent inaccessibility was aptly a specialist malfunction, Bank of America says. Chase.com suffered a selfsame outage in September -- but that only lasted three days and forged additional than 16 million customers.
Bank of America's ATM network is unaffected, the company said.
"We are experiencing some infrequent issues for a small population of customers," spokeswoman Tara Burke said Friday afternoon. "The majority of our customers pledge bank online."
The outage was widespread enough to touch a torrent of complaints on Twitter. undoubted also kept Bank of America's official Twitter account, @BofA_Help, busy tweeting outermost a matched stream of replies.
"We are clever of the troublesome and are working to get things sorted as swiftly over possible," the company tweeted.
An IT glitch triggered the problem.
"This was the accord of a sensibility formation change made last night," Burke said. "This is not a dream up of malware, or any blitzkrieg or corporeality related to WikiLeaks."
Bank of America (BAC, faith 500) is widely rumored to copy in WikiLeaks' crosshairs, further WikiLeaks defenders have knocked offline separate unalike sites, like Visa.com, that provoked their ire.
But Friday's slowness and intermittent inaccessibility was aptly a specialist malfunction, Bank of America says. Chase.com suffered a selfsame outage in September -- but that only lasted three days and forged additional than 16 million customers.
Bank of America's ATM network is unaffected, the company said.
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